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Privacy Policy

Updated: 11th May 2023

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Welcome to English Forum Online ("English Forum Online," “The English Forum Online Tutoring Company,” "we," "us" or "our"). English Forum Online provides a site for you to book lessons with a qualified English teacher. It also allows you to access social media platforms whereby the admin posts comments, quotes, reading material, pictures or anything Literature related. Feel free to take a look, add comments, share or post.

 

Our Privacy Policy explains how we and some of the companies we work with collect, use, share and protect information in relation to our mobile services, web site, and any software provided on or in connection with English Online Forum services (collectively, the "Service"), and your choices about the collection and use of your information.

 

This privacy policy is for this website www.englishforumonline.com and served by The English Forum Online Tutoring Company and governs the privacy of its users who choose to use it.

 

Our Policy applies to all visitors, users, and others who access the Service ("Users").

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners.

 

1. INFORMATION WE COLLECT

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We collect the following types of information.

 

Information you provide us directly:

  • Your name, e-mail address, phone number and any other information you provide when you book an online lesson at English Forum Online.

  • Information that you provide for the booking helps us to formulate an idea of who you and what need you have with regards to your English studies.

  • Communications between you and English Forum Online. For example, we may send you Service-related emails (e.g., booking confirmation of lesson, invoice for lesson payment, an e-mail clarifying the lesson structure and focus, technical notices, appointment reminder, response to a query you have made or a change in the date and time of the lesson (for example a cancellation). Note that you may not opt out of Service-related e-mails.)

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email.

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2. USE OF COOKIES

 

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device.

Cookies are small files saved to the user's computers’ hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. We may use technologies like cookies, pixels and local storage to deliver, secure, and understand products, services, and ads.
 

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2.1 What are cookies used for?

 

Cookies and other technologies allow a site or services to know if your computer or device has visited it before. These technologies can then be used to deliver products, services, and ads, help us understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your experience in using our services. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

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2.2 How long will cookies stay on my device?

 

The length of time a cookie will stay on your computer or tablet or laptop depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

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2.3 First and third party cookies

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First-party cookies are cookies that belong to English Forum Online, third-party cookies are cookies that another party places on your device through our Service e.g. Instagram, Twitter, Realtimeboard, Wix.com. Third-party cookies may be placed on your device by someone providing a service for English Forum Online, for example to help us understand how our service is being used. Third-party cookies may also be placed on your device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet.

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Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

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2.4 How to control cookies or other collection mechanisms

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Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer's hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

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Follow the instructions provided by your website or mobile browser (usually located within the "Help", "Tools" or "Edit" facility) to modify your cookie settings. Please note that if you set your browser to disable cookies or other technologies, You may not be able to access certain parts of our Service and other parts of our Service may not work properly.

 

 

3. CONTACT AND COMMUNICATION

 

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to e-mail submission process, but advise users using such form to e-mail processes that they do so at their own risk.

 

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to inform you the consumer of the booking confirmation of your lesson, an invoice of your payment made, a reminder e-mail outlining when your appointment is, or whereby you the consumer have previously purchased from or enquired about purchasing from the company. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

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4. OTHER WEB SITES AND SERVICES AND EXTERNAL LINKS

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Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

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Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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We are not responsible for the practices employed by any websites or services linked to or from our Service, including the information or content contained within them. Please remember that when you use a link to go from our Service to another website or service, our Privacy Policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorise to access your User Content. If you are using a third-party website or service and you allow them to access your User Content you do so at your own risk.

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5. ADVERTS AND SPONSORED LINKS

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This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

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Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

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6. SOCIAL MEDIA PLATFORMS

 

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

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Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website, nor its owners, will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

 

This website uses social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

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7. SHORTENED LINKS IN SOCIAL MEDIA

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This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy URLs [web addresses].

 

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

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8. HOW TO CONTACT US

 

If you have any questions about this Privacy Policy or the Service, please contact us using the contact page.

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9. CHANGES TO OUR PRIVACY POLICY

 

English Forum Online may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of English Forum Online the Service after any modification to this Privacy Policy will constitute your acceptance of such modification.

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10. WEBSITE DISCLAIMER

 

The information contained in this website is for general information purposes only. The information is provided by English Forum Online and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

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In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

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Through this website you are able to link to other websites which are not under the control of English Forum Online. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

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Every effort is made to keep the website up and running smoothly. However, English Forum Online takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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